Refund & Return Policy

Last Updated: September 15, 2026

At Pleazy, we want you to be satisfied with your purchase. If you are not satisfied with an eligible item, you may request a return within 7 days of delivery.

Return Eligibility

To be eligible for a return, the item must:

• Be requested within 7 days of delivery

• Be unworn and unused

• Be unwashed

• Be in its original condition

• Have original tags and packaging where applicable

• Not show signs of damage, stains, odors, or alteration

Items that do not meet these conditions may not be eligible for a return.

Non-Returnable Items

Certain items may not be eligible for return for hygiene, customization, clearance, or other applicable reasons. Product-specific exclusions, if any, will be stated on the product page.

Return Shipping

Unless an item arrives damaged, defective, incorrect, or different from what was ordered, the customer is responsible for the cost of return shipping.

Damaged or Incorrect Items

If you receive an incorrect, damaged, or defective product, please contact us as soon as possible at:

support@pleazy.shop

Please include your order number and clear photos of the item and packaging so we can review the issue.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will generally be issued to the original payment method. Processing times may vary depending on your payment provider or financial institution.

Exchanges

If you need a different size or item, please contact our support team. Exchanges may depend on product availability.

How to Request a Return

Email support@pleazy.shop with:

• Your order number

• The item you want to return

• Reason for the return

• Photos, if the item is damaged or incorrect

Please wait for return instructions before sending an item back.